Shipping policy

In most cases, orders are shipped within 3-5 business days. Shipping and delivery dates are not guaranteed unless specified. Due to COVID-19 and the current logistical issues that are currently occurring throughout the United States, shipments are subject to delay. Please contact us at bearandcubdesigns@gmail.com if you have any questions regarding your order's shipping status. Lost or missing packages for orders showing a delivered tracking status are not eligible for replacement or refunds. Once a package leaves the fulfillment facility with the carrier, delivery is beyond our control. Check with your neighbors and contact your local post office for a GPS location of where and when the package was dropped off.